Dr. Tong-Haing Fin is a senior software engineer at the IBM T.J.Watson Research Center. He holds a number of patents and is the author of several publications. He is a member of the dBlue project architecture and research teams. His current work involves research and system integration of text analysis and knowledge management systems.
(Article Publish Date: October 21, 2002) - One of the biggest complaints we
hear about many company Web sites, from customers and employees alike, is
that it's too hard to find what you need. At IBM, with 2.5 million Internet
pages and more technical content than any single entity, including the
Pentagon, that's no surprise.
A new IBM advanced information search and delivery system for the IBM support
site (www.ibm.com/support) is expected to solve this problem. Code-named
Digital Blue (dBlue), this project is a digital interface to IBM customers.
The result of two years of work and five patentable inventions, dBlue is now
available to IBM customers.
The team that created dBlue is calling it "the next generation of enterprise
information search-and-delivery systems." This is a WebSphere-based
technology with breakthroughs in storing, searching, and retrieving
infor... (more)
Dr. Tong-Haing Fin is a senior software engineer at the IBM T.J.Watson Research Center. He holds a number of patents and is the author of several publications. He is a member of the dBlue project architecture and research teams. His current work involves research and system integration of text analysis and knowledge management systems.
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